Terms of service

Using the service

A clinic uses DentaCore to run its appointments, records and payments. The clinic owner is responsible for who they invite, the role each person has, and the accuracy of what the clinic records.

Each person keeps their password private and, where possible, turns on two-step sign-in.

The clinic's data

The clinic's records belong to the clinic. The owner can download a full copy at any time. DentaCore only uses them to provide the service.

Availability and changes

We work to keep the service available and secure, and we improve it over time. We tell clinic owners in advance about changes that affect how they work.

Suspension and closing

A clinic can be suspended, for example for unpaid fees, without losing any data, and reactivated later. When a clinic closes, its records are archived for the legal retention period.